FAQs
Which payment options do you offer?
The Domestic Botanist accepts the following forms of payment:
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Ideal
-
Paypal
-
Mastercard
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Visa
- Maestro
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American Express
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Apple Pay
- Google Pay
- Shop Pay
- Bancontact
How can I contact you?
You can reach us via the following methods and we'll try to get back to you as soon as possible :)
- Email: store@thedomesticbotanist.com
- Post: The Domestic Botanist, Concordiastraat 67A, 3551 EM Utrecht.
- We do not have a company phone.
I received a damaged item. What can I do?
We are very sorry if your product arrived damaged. Please contact info@thedomesticbotanist.com immediately and follow the steps below:
1. Shortly describe the problem: when, where, why.
2. Please take a few pictures that show the problem from more than one angle.
3. We will get back to you as soon as possible.